SmartQ – Smarter Queues, Better CareNeed Help?

Simplify patient flow, cut wait times, and eliminate lobby congestion with real-time queue management.

How It Work

Efficient & Organized Queues for Hospitals and Clinics

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Step - 01

Digital Check-In

Patients register via QR code or reception desk and instantly receive a digital token.

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Step - 02

Real-Time Updates

Patients track their queue position and estimated wait times directly on their phones.

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Step - 03

Smart Queue Management

Staff manage multiple counters from a single dashboard, reassign tokens, and call patients seamlessly.

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Customization

Your Queue, Your Brand!

SmartQ adapts to your hospital’s identity with custom logos, colors, token screens, and patient alerts.

  • Branded patient-facing pages for token tracking
  • Personalized SMS/WhatsApp templates
SmartQ Advantage

SmartQ Analytics – Turn Patient Flow into Actionable Insights

Get real-time visibility into queue performance and operational efficiency with powerful analytics designed for healthcare. SmartQ helps you identify bottlenecks, optimize resources, and enhance the overall patient experience.

  • Real-Time Metrics
  • Peak Hour Insights
  • Historical Trends
  • Performance Alerts

500k+

Patient Queues Managed

200+

Hospitals & Clinics Using SmartQ

10k+

Staff Empowered

20

Healthcare Excellence Awards

Our Features

Streamline Patient Flow with Core Features That Matter

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Automated Queue Management

Issue tokens digitally and guide patients to the right department instantly.

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Reduced Patient Wait Times

Set clear expectations and eliminate long, uncertain waits.

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Staff Workload Optimization

Reduce manual calls and paperwork, allowing staff to focus on care.

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Enhanced Communication

Send SMS/WhatsApp alerts with live token updates to patients.

Integration

Seamless Integration with ViewMo

SmartQ works hand-in-hand with ViewMo, our digital signage platform, to display live token updates, queue status, and announcements on large hospital screens. This ensures patients stay informed, reduces confusion, and creates a smoother, more organized waiting experience.

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